Last Updated: January 2026

22bed Privacy Policy — Your data is our responsibility

Protecting your personal information is our top priority at 22bed. This privacy policy explains what data we collect, why we collect it, and how we keep it secure.

🔒
  • SSL Encryption Protected
  • No Sale of Data to Third Parties
  • We Follow International Standards
  • Delete your data at any time

How We Protect Your Information

Key Pillars of 22bed's Privacy Policy at a Glance

Encryption Protection

All data transmitted on 22bed is secured through SSL/TLS encryption. Your password and payment details are never stored in plain text.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. We do not request or gather data beyond what is needed.

No Sale of Data

22bed never sells your personal data to third parties. Your information is used solely for the purpose of operating our services.

Secure Storage

All data is stored on secured servers. Regular security audits are conducted and unauthorized access is blocked.

Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

International Standards

22bed operates in accordance with international data protection standards. Our privacy policy is reviewed and updated on a regular basis.

Important: By using 22bed, you are considered to have read and agreed to this privacy policy. Please read it in full.

1 What Information We Collect

Transparency is the foundation of 22bed's privacy policy. We only collect information that is genuinely needed to provide you with the best service. The types of data we collect are explained below:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID Account Verification & KYC
Contact Information Mobile number, email address Account Registration & Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser type, OS Security & Fraud Prevention
Usage Data Game history, login times, preferences Experience Enhancement & Personalization

We combine voluntarily provided information (registration forms, support chats), automatically collected data (cookies, log files), and third-party data (payment processor verification) to ensure a secure service.

22bed never stores your full financial account number or card data. Payment details are only used for verification purposes.

2 How Your Information Is Used

Under 22bed's privacy policy, collected data is used only for specific and lawful purposes. We never misuse your information or use it for any other purpose without your consent.

  • Account Management: For registration, login, password recovery, and profile updates.
  • Payment Processing: To process deposit and withdrawal transactions securely.
  • Contact & Support: For account updates, bonus notifications, and customer support.
  • Legal Compliance: KYC verification, anti-money laundering (AML), and regulatory compliance.
  • Security Assurance: To detect and prevent fraud and monitor suspicious activity.
  • Service Improvement: To personalize your gaming experience and improve the platform.
  • Marketing: Relevant offers and promotions are only sent with your consent.

You can opt out of marketing emails or SMS at any time. Contact customer support and we'll take care of it right away.

3 Cookie Policy & Tracking

22bed uses cookies on its website to improve your browsing experience. Cookies are small text files stored in your browser. They cannot identify you personally or access any of your private information.

We use the following types of cookies:

  • Essential Cookies: Required for the site to function properly — login sessions, security tokens. These cannot be disabled.
  • Performance Cookies: To analyze which pages on the site are used most. This data is fully anonymized.
  • Functionality Cookies: To remember your preferred language, theme, and settings.
  • Targeting Cookies: To show relevant ads only with your consent.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of the site to stop working.

4 Data Sharing & Third Parties

A core principle of 22bed's privacy policy is that we never sell your personal data. However, certain information may be shared with trusted third parties where necessary to operate our services:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely for processing transactions.
  • KYC Partner: Identity verification service providers — for registration verification purposes only.
  • Game Providers: Slots, Live Casino & Fish Game partners — for gaming session management only.
  • Law Enforcement Authorities: By court order or legal obligation — only the minimum necessary information.
  • Regulatory Authority: Designated reporting for license compliance.

All third-party partners are required to meet our privacy standards. Any breach of contract results in immediate termination of the relationship.

5 Data Retention Period

22bed retains your data only for as long as necessary. The retention period depends on the type of data and applicable legal requirements.

  • Account Information: For the duration your account is active, and up to 5 years after closure.
  • Transaction Records: 5 to 7 years in accordance with financial regulatory guidelines.
  • KYC Documents: Up to 5 years for legal compliance purposes.
  • Customer Support Chat: 6 months after the issue is resolved.
  • Cookies & Log Data: Typically 30 days to 1 year.

Once the retention period expires, data is securely deleted or fully anonymized so that it can no longer be used to identify any individual.

6 Your Privacy Rights

Under 22bed's privacy policy, you have certain important rights over your own data. These rights are always respected:

Right to Access Your Data

You can request to see what information we hold about you. A full response will be provided within 30 days of your request.

Right to Rectification

If any information is incorrect or outdated, you can request a correction. Updates will be made promptly through customer support.

Right to Erasure

After closing your account, you may request deletion of your personal data — except where retention is required by law.

Right to Object to Processing

You may object to your data being used for marketing or analytics, and your preference will be respected.

Right to Data Portability

You may request a download of your data in a readable format (CSV or JSON).

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be temporarily restricted.

To exercise these rights [email protected]- via email or live chat. We'll respond within 15 business days.

7 Security Measures

22bed follows industry-standard security practices to protect user data. As part of our privacy policy, our technical and organizational security measures are outlined below:

  • SSL/TLS Encryption: All data transfers between the site and servers are encrypted.
  • Two-Factor Authentication (2FA): An additional security layer for your account.
  • Firewall & DDoS Protection: Unauthorized access blocked at the server level.
  • Regular Security Audits: Periodic audits conducted by third-party security experts.
  • Staff Training: All staff are trained in data protection and are bound by non-disclosure agreements.
  • Data Backup: Regularly encrypted backups are stored in a secure location.

That said, no method of transmission over the internet is 100% secure. In the event of a security breach, we will notify affected users within 72 hours and take immediate action.

8 Children's Privacy

22bed is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.

  • Date of birth is verified at registration — accounts cannot be created for users under 18.
  • Age is re-confirmed during the KYC process.
  • If any child's data is found to have been collected inadvertently, it is deleted immediately and the associated account is closed.
  • Parents can contact us to report any suspected accounts.

If you believe someone has opened an account using your child's name or details, please contact us immediately [email protected]- to get in touch.

9 Privacy Policy Updates

22bed reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

  • An update notice will be sent to your registered email.
  • A special notice will be displayed on the site.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For major changes, at least 15 days' notice will be given before they take effect.

Continued use of the platform after any changes have been made will be taken as your acceptance of the updated policy. We recommend reviewing this page regularly.

10 Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection Team. 22bed is committed to safeguarding your privacy at all times.

Live Chat
24/7 Live Support
Response Time
Within 15 business days
Language
Support in Bengali & English

Privacy FAQs

No, 22bed never sells your personal data to third parties. Your information is used solely for service delivery, legal compliance, and security purposes.

Retention periods vary by data type. Account information is kept for 5 years after account closure, transaction records for 5–7 years, and cookie data typically for 30 days to 1 year.

Yes, you can request deletion of your data after closing your account. However, certain data may need to be retained for a specified period due to legal and regulatory obligations. Contact support for more details.

Yes, but only with your consent. During registration, you will have the option to consent to marketing communications. You can opt out of marketing messages at any time through customer support.

In the event of a security breach, 22bed will notify affected users via their registered email and phone within 72 hours, along with guidance on the steps they need to take.

Disabling essential cookies may cause issues with login and session management. However, disabling performance and marketing cookies will not affect the site's core features.

Why 22bed's Privacy Policy Can Be Trusted

At 22bed, your privacy isn't just a promise — it's built into every system. Every part of our platform is designed with user data protection at its core.

  • Adherence to international data protection standards
  • Regular Third-Party Security Audits
  • Fully Transparent Data Use Policy
  • No marketing without user consent
  • Simple Data Deletion Process
  • 24/7 privacy support in Bengali
  • All data transfers secured with SSL encryption
Key Security Information
SSL
256-bit Encryption
72h.
Breach Notification Period
15d.
Time to Exercise Your Rights
24/7
Security Monitoring

Your Data Is Safe — Get Started Now

Your privacy is fully protected at 22bed. Register with confidence and enjoy a safe gaming experience.

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